Hardware
Θέσεις εργασίας agents
Windows 7PRO
Processor : Intel Pentium I3
Memory : 4GB of RAM
LCD Monitors
Θέσεις Εργασίας Supervisor
Processor : Intel Pentium I3
Memory : 4GB of RAM
Hard disks: 350GB
Flat Monitor
Τηλεφωνικό Κέντρο
Lines : 5 PRI
Infrastructure : AVAYA S8500 TDM
Linux operating system
2400 stations
800 trunks
100,000 Busy hours Call Completions (BHCC)
Up to 250 media gateways (G700 and G350)
Καταγραφή Κλήσεων
Telecost Monitor 2013
Windows 2008 Server RZ
DELL Server R420
Intel Xeon E5
16 Gb RAM
2 x 550W Power Supply
1TB-Hot swap
File Server “Easy”
DELL Server R420
Intel Xeon E5
16 Gb RAM
2 x 550W Power Supply
1TB-Hot swap
Windows 2008 Server RZ
Telenet Order Taking and Customer Service systems and 3PL ERP
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